EVA Auto Transport LLC, doing business as EVA Auto Trans ("EVA," "we," "us," or "our"), values your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, use our transportation or dispatch services, submit a driver application, or communicate with us.
1. Information we collect
Information you provide. We may collect your name, company, email address, telephone number, pickup and delivery locations, shipment and billing details, messages, and communication and consent preferences. A driver application may also include truck ownership, equipment type, commercial-license type, driving experience, and other application details. If an applicant or contractor continues through onboarding, we may separately request employment, motor vehicle, insurance, tax, or payment information as permitted by law. Do not submit Social Security numbers, bank credentials, or other highly sensitive information through a public website form.
Information collected automatically. Our website and service providers may record IP address, browser and device type, operating system, language, referring page, pages visited, dates and times, approximate country or region, and diagnostic or security logs. This website does not collect precise GPS location unless we expressly request it and obtain any required permission.
Sources. We generally collect information directly from you, your device, or a person or business acting on your behalf. We do not purchase website visitor or applicant data from data brokers.
2. How we use information
We use information to provide quotes, transportation, and dispatch services; schedule and track shipments; review and respond to driver applications; contact you about applications, onboarding, available freight, dispatch, pickup, delivery, or account matters; process transactions; provide support; maintain safety and security; prevent fraud; comply with insurance, tax, transportation, and legal obligations; improve our website and operations; and enforce our agreements.
3. SMS and mobile information
No mobile opt-in or text message consent will be shared with third parties or affiliates. SMS opt-in data and consent will not be sold, rented, or shared for marketing, promotional, lead-generation, or affiliate purposes.
If you separately and voluntarily opt in, EVA Auto Trans may send conversational and informational text messages about quote requests, shipment scheduling, pickup and delivery status, proof of delivery, service issues, customer support, driver application status, onboarding, available freight, and dispatch services. Consent is optional and is not a condition of purchase or consideration of a driver application. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We maintain opt-in, delivery, and opt-out records as reasonably needed to administer the program, honor preferences, and demonstrate consent.
Vendors acting solely as our service providers may process mobile information on our behalf to host the website, route form submissions, maintain consent records, or deliver communications you requested. They are contractually or operationally restricted to providing services to EVA and may not use the information for their own marketing or promotional purposes.
4. How we disclose information
We may disclose personal information to service providers that support our operations, including website hosting, form-routing and workflow, communications, payment, insurance, professional-advisory, security, and technology providers; to shippers, consignees, drivers, facilities, and other parties as necessary to perform requested transportation services; in connection with a merger, acquisition, financing, or sale of business assets; or when required by law, legal process, safety needs, or protection of rights. Service providers may use information only for the relevant service or legal purpose and must protect it appropriately.
We do not sell or rent personal information, and we do not share personal information for third-party targeted advertising, lead generation, affiliate marketing, or other parties' independent promotional purposes.
5. Cookies and tracking
We may use essential cookies, server logs, and limited analytics or similar technologies to operate and secure the site and understand general usage. Hosted fonts and other website resources may cause your browser to connect to their providers. We do not currently use website data for targeted advertising. You may control cookies through your browser, although disabling essential technologies can affect functionality.
6. Data retention
We generally retain website inquiries, applications, and consent records for up to one year, unless an active relationship or a longer period is reasonably necessary for transportation, contractual, operational, insurance, safety, tax, accounting, dispute-resolution, opt-out, or legal requirements. We retain suppression records as needed to honor an opt-out. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.
8. Children
Our website, transportation services, and driver opportunities are intended for businesses and adults and are not directed to anyone under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided information, please contact us so we can take appropriate action.
9. U.S. state privacy rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information; to obtain information about categories of data and disclosures; to opt out of sale, targeted advertising, or certain profiling; to limit certain uses of sensitive personal information; and to receive equal service without unlawful discrimination for exercising a privacy right. EVA does not currently sell personal information or process website data for targeted advertising.
We may ask for information reasonably necessary to verify your identity and request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct identity verification.
10. Do Not Track
Because there is no uniform industry standard for browser-based Do Not Track signals, our website does not currently respond to them. We do not currently use website data for targeted advertising. You may use browser privacy and cookie controls or contact us about your preferences.
11. Privacy requests and appeals
To exercise a privacy right, email frank@evaautotrans.com, call us, write to the address below, or use our privacy request form. We will respond as required by applicable law. If we deny a request, you may appeal by emailing us with the subject “Privacy Appeal.” Where applicable, you may also contact your state attorney general after completing our appeal process.
12. External links
Our site may link to services we do not control. Their privacy practices are governed by their own policies.
13. Changes to this policy
We may update this policy from time to time. We will post the revised policy here and update the effective date. Material changes may also be communicated through other appropriate channels.
14. Contact us
EVA Auto Transport LLC
7280 N.W. 87th Terrace, Suite C-210
Kansas City, Missouri 64153, United States
Email: frank@evaautotrans.com
Phone: (816) 330-7111
USDOT 3821618 · MC-1383082